Cear, Inc. (hereinafter referred to as “the Company”) recognizes the importance of protecting personal information. The Company complies with the Act on the Protection of Personal Information of Japan (hereinafter referred to as the “Personal Information Protection Act”) and strives to handle and protect personal information appropriately in accordance with the following Privacy Policy.

1. Definition of Personal Information

In this Privacy Policy, “personal information” means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act of Japan; namely, information relating to a living individual that can identify a specific individual by name, date of birth, or other description contained in such information (including information that can be easily collated with other information to thereby identify a specific individual), or information that contains individual identification codes.

2. Purpose of Use of Personal Information

The Company will use customers’ personal information for the following purposes:

To provide the Company’s services.

To provide guidance, respond to inquiries, and communicate regarding the Company’s services.

To inform customers of the Company’s products, services, events, and campaigns.

To take action against acts in violation of the Company’s terms, policies, or other rules (collectively, “Terms”).

To notify customers of changes to the Terms and other matters related to the Company’s services.

To improve existing services and develop new services.

To create statistical data processed into a form that cannot identify individuals, related to the Company’s services.

For other purposes incidental to the above purposes.

3. Changes to the Purpose of Use

The Company may change the purpose of use of personal information to the extent reasonably recognized as being relevant, and in such cases, the Company will notify or publicly announce the changes to customers.

4. Restrictions on Use of Personal Information

The Company will not handle personal information beyond the scope necessary to achieve the stated purpose of use without the prior consent of the customer, except as permitted under the Personal Information Protection Act and other applicable laws and regulations. However, this does not apply in the following cases:

When required by law.

When it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the customer.

When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the customer.

When it is necessary to cooperate with national or local government agencies, or their consignees, in executing affairs prescribed by law, and obtaining the consent of the customer may impede the execution of such affairs.

5. Proper Acquisition of Personal Information

The Company will acquire personal information appropriately and will not obtain it by deception or other wrongful means.

6. Security Management of Personal Information

The Company will take necessary and appropriate measures to prevent the loss, destruction, falsification, or leakage of personal information and will supervise its employees as necessary to ensure the secure management of personal information. When entrusting all or part of the handling of personal information, the Company will supervise the contractor as necessary and appropriate to ensure secure management of personal information.

7. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without the prior consent of the customer, except as permitted under the Personal Information Protection Act and other applicable laws and regulations. However, the following cases do not fall under such provision to third parties:

When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.

When personal information is provided as a result of business succession due to merger or other reasons.

When personal information is shared based on the provisions of the Personal Information Protection Act.

8. Disclosure of Personal Information

When requested by a customer to disclose personal information pursuant to the Personal Information Protection Act, the Company will, after confirming the request is from the customer, disclose such information without delay (or notify the customer if such personal information does not exist). However, this does not apply when the Company is not obligated to disclose such information under the Personal Information Protection Act or other laws and regulations.

9. Correction of Personal Information

If a customer requests correction, addition, or deletion (hereinafter, “Correction”) of personal information under the Personal Information Protection Act on the grounds that such information is not true, the Company will, after confirming the request is from the customer, conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results, make the necessary Correction and notify the customer. If the Company decides not to make a Correction, the customer will be notified accordingly. However, this does not apply when the Company is not obligated to make such Correction under the Personal Information Protection Act or other laws and regulations.

10. Suspension of Use of Personal Information

If a customer requests suspension of use or deletion (hereinafter, “Suspension of Use”) of their personal information pursuant to the Personal Information Protection Act, on the grounds that it is being handled beyond the scope of the purpose of use previously announced, or that it was obtained by deception or other wrongful means, and if the request is found to have a valid reason, the Company will, after confirming the request is from the customer, promptly conduct the Suspension of Use and notify the customer accordingly. However, this does not apply when the Company is not obligated to suspend use under the Personal Information Protection Act or other laws and regulations.

11. Use of Cookies and Other Technologies

The Company’s services may use cookies and similar technologies. These technologies help the Company understand the usage of its services and contribute to service improvement. Customers can disable cookies by changing their web browser settings. However, if cookies are disabled, some functions of the Company’s services may not be available.

The Company uses Google Analytics provided by Google LLC to analyze usage of its services. For details regarding how data is collected and processed by Google Analytics, please refer to the following:

Google Analytics Terms of Service

How Google uses data when you use our partners’ sites or apps

Google Privacy Policy

Customers who do not wish their data to be used by Google Analytics can use the Google Analytics Opt-out Browser Add-on

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The Company enables the “Google Analytics Advertising Features” and uses the following functions:

Google Analytics Remarketing

Google Analytics Demographics and Interests Reports

These allow the Company to analyze trends such as users’ approximate age, gender, browsing history, and interests using Google Analytics cookies. Customers can opt out of these features through their settings or by installing the Google Analytics Opt-out Browser Add-on.

12. Inquiries

For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us via the contact information provided under the “Act on Specified Commercial Transactions” or through the inquiry form on our website.

13. Continuous Improvement

The Company will review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement. This Privacy Policy may be revised as necessary.